I am disabled and get paid once a month. My due date is at a horrible time. I think you should be allowed to change your due date if needed. I would hate to lose service with Ting over something so silly!
Ability to change billing date
April Kendall
Comments
You must call or chat with Ting support to have that changed.
I did last night with Ben N. Andd he told me to do this feature request!
ah. Sorry, I missed that.
See https://help.ting.com/hc/communities/public/questions/203765298-Can-I-change-my-billing-date-?locale=en-us
and https://help.ting.com/hc/communities/public/questions/203758788-Billing-Cycle-Change-Capability
Apparently, I was mistaken. As of a year ago, there were no plans to implement this feature.
I'm not a Ting customer but I am thinking about switching and Ting is one of the companies I'm looking into. I think there should be the ability to change billing dates.
Let's see whether this thread gets an official Ting response.
So far, only Ting users have commented.
There is a workaround available that will result in a new billing date:
https://help.ting.com/hc/communities/public/questions/203758548-Specifcying-Adjustable-Billing-Month-Closing-Day
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