The Ting Army
Answered

Bruce,
Finally you somewhat admit who you are. I have asked you previously if you work for Ting, you didnt say in your many responses to our lively discussion that you are part of the "Ting Army". What ever that is?
You and Ting are , I dont believe, being honest, about 85% of ALL cell users WILL save $$$ with Ting. Dont know where they get this statistic from, you got any proof or data backing this up?
I continue this discussion because like me, many people come here to the forum to learn about Ting. I believe that Ting does try to be honest in their " can you save money with Ting" calculations, however I dont believe they compute the average user data correctly. When Ting and you say to people that we are not for "HEAVY" data users, you are not being honest. Ting is not for the AVERAGE users of data. Industry standard is basically 1gb. If you use 1gb and make any calls or texts you are not going to save any $$$.
Next. When you say Ting doesnt want you to subsidize heavy users, that may be correct but you DO pay for data you dont use with Tings bucket system. We've discussed this and you conceded thats true, but you dont care. It can be upwards of 390mb.
My point, Ting MAY be good for some people but certainly not 85%. If you have bought a smart phone, you bought it for a reason. To use. I do not have access to wifi most of the time, nor do most people i know. I have it most at home where i wouldnt necessarily be using my phone I would be using my computer. Without wifi access you are going to rack up some data quickly. You buy a smart phone to be able to access internet, check your bank accounts, get on facebook, etc. while away from home. Nothing against Ting but i can do this with any carrier and not have to constantly be monitoring my usage or set limits for around $50 for up to 1gb of data and no limits on calls and texts. It will cost you more with Ting.
For the record my last Ting bill was for $17.00 but i had to cut off all data usage for practically the entire month and did not get to use my Nexus 6 for the purposes intended, It sucked!
Really, TING ARMY?

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Comments

12 comments
  • I have to disagree with your claims John, but first I will come out and say I do not work for Ting.
    I do think the 85% number is pulled out of the air, but considering the number of people that I know that only make a few calls and use next to no data, they will save money.

    Maybe not 85%, but most people will save money.

    My wife and I use about 2GB of data a month, and with a few hundred texts and 500 minutes or so of calls, we pay $66. That is far less then we paid on Sprint. Even going over the 2GB max does not cost that much more, 1.5 cent per MB, means and extra $1.50 for 100MB.

    Ting is more cost effective then anyone else.

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  • I think part of the problem is that when those Ting claims were first formulated, the assumed, accepted and somewhat reasonable point of reference were traditional postpaid contracts from Verizon, AT&T and Sprint. But ALOT has changed since then, with Tmobile turning the market upside down and nearly every carrier now offering better pricing and no-contract no-subsidy options. Furthermore the emphasis in the market has shifted dramatically from V/T/D to data-driven plans. Meanwhile Ting has remained absolutely FROZEN in its rate structure and it is less and less competitive in the face of these changes in the market.

    Ting is still great for casual V/T/D users, particularly a family of them. But Ting becomes increasingly uncompetitive at the $30-40/mo/line price point. And it doesn't help that Ting is using the two worse networks in the country in terms of coverage (Sprint & Tmobile) and charges full taxes/fees (for me that's an additional 27%).

    Just look at what PagePlus, Airvoice and Cricket offer at the $30-40/mo/line price point: unlimited V/T and 1-3GB of data on AT&T or Verizon networks. Ting can't touch that.

    In the face of such dramatic changes in the market, it is surprising that Ting is doing nothing to change its competitiveness...

    William: against your $66/mo with Ting (is that with or without taxes/fees), PagePlus will give you a lot more for less $$, just as an example.

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  • Amen Daniel. You are so correct in all that you said.

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  • Ting Army:
    They don't work for Ting, they are customers who beta test new features. Here is the main thread:
    https://help.ting.com/hc/communities/public/questions/203798718-Join-the-Ting-Army-

    Saving Money Figure:
    There's been a few studies about savings showing most people will pay less with Ting, especially if you have multiple phones. Here's an older one, I think there is a more recent post showing a smaller percentage but I couldn't find it:
    https://ting.com/blog/validas-study-and-ting-savings/

    According to Tings homepage the average bill per device is $23, which is cheaper then most plans from other companies.

    You Can Reply In The Same Thread:
    John, you've created 6-7 different threads talking about this, you can reply in the same thread instead of creating a new one almost every time you post.

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  • Ok, let's examine this $23/mo figure...
    In fact my own monthly Ting bill is $20/mo. That $20/mo is for about 200mins of voice on one phone. That's it! It costs $9 for the minutes, $6 for the line and $4.50 in taxes/fees, or just under $20/mo. So what could that extra $3 get me? a small amount of either texts or data, but not both (100texts or 100MB).

    So that $23/mo gets some minutes and a tiny bit of texts or data. Is that really cheaper than "most" other carriers?

    Well, for example:
    - Airvoice gives UNLIMITED voice AND text AND 100MB for $20 (less than $23), and that's on AT&T (much better coverage than Sprint or Tmo).
    - PagePlus for only $12/mo (half the $23) gives the needed 250mins AND 250 texts AND a bit of data, on Verizon (far better coverage).
    - Simple Mobile, for $2 more ($25/mo) gives UNLIMITED voice and text.

    these are just examples, there are many others (e.g. Selectel, Red Pocket, H2O, The point is there are quite a few other, more cost-effective options. But also it should be clear that those customers on Ting with $23/mo bills are using hardly any services because on Ting simply does not get you much. If that is all one needs, great! (although you can get the same or more for less $$), but I really doubt that 85% of wireless customers are using so little services monthly.

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  • Amen again Daniel Tso. Im going to let you do the talking for now on. You have your facts straight and express them better than i do. I think we all agree that ting works for some, more power to you, but not near 85% or even I would say 30%.

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  • Ben, I know i can reply on same thread but dont care to because the only people that may see it are those reading that thread. I want my comments to be seen by as many new people researching carriers and I wish everyone would read Daniel Tso's comments because i believe ting pats themselves on the back a bit much. And the "Ting Army", i got that they dont work for ting but they should since they spout off all those incorrect facts that Ting feeds them. You and the rest of the ting army like to posts links but you know just because Ting says its so doesnt make it true.
    EVERYONE researching carriers please read Daniel Tso's posts. They are FACT filled and honest. He is not biased toward one carrier or the other unlike Ting and their army.

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  • I looked into the prices mentioned on this thread and they all have sever limits on data. They are not for people that like to use their smart phone without running to a hotspot. I also see that the prices mentioned here do not match what I see on line.

    The AIrvoice "Unlimited" plan is $30, not $20,

    PagePlus plan only has 10MB of data.
    Verizon plan has no data.

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  • John, your main complaint seems to be not having enough data on Ting to "use a smartphone as a smartphone," but non of the plans Daniel mentions have much data. His post is fact checked, but "the industry standard 1GB of data" is way more then those plans that have 1/10th that or less.

    AIrvoice "Unlimited" plan - $20 for only 100MB
    Page Plus $12 plan - only 10MB data
    Simple Mobile $25 plan - No Data

    The cheapest plan on those three carriers with 1GB or more data:

    Airvoice: $30 for 500MB high speed and then 500MB slow/throttled.
    Page Plus: $39 for 1GB.
    Simple Mobile: $40 for 2GB (no 1GB plan).

    As others have said, the best deal depends on your usage. For some people Ting is the best price, for some others they might not be. Many Ting customers (including myself) use WiFi for most of their data and have a low smartphone bill.

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  • Ting is best when your usage puts the monthly charge around $25 per line. If your usage puts your monthly bill over that, you can probably get a better deal elsewhere. Ting is honest with this and provides simple tools to estimate your monthly bill.

    In order to get around $25 per line a Ting user probably has 2-3 devices and not much data usage. That's where I fit: 2 devices, M minutes, M messages, and L data + taxes is $49.38. That's more or less been our monthly bill for the past two years. For that, each phone gets 250 minutes, 500 texts, and 500 MB of data. That's what I was using in "unlimited" plans, so for me it makes sense to use Ting.

    We also like the flexibility to pay more if we use more or pay less if we use less without hassle of switching providers or changing plans.

    If the cost of Ting goes up or the cost of another provider goes down, I'll switch. I'm in this game for a cheaper bill - not loyalty.

    Also, I could be wrong but I don't see Ting using the 85% number. Their homepage shows the average monthly bill per device ($23). They used to show more savings break downs on their blog: https://ting.com/blog/the-average-ting-customer-has-saved-37-57-per-device-a-month/.

    I'd like to see Ting do another cost/savings breakdown. I'd also like to see the bucket prices lowered, or even different bucket levels.

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  • The two main elements I see as contributing to Ting not being that competitive are the $6/month line charge and the $15/Gb data cost beyond 2 Gb. If the line charge was lower the benefits of the pooling would be available across a wider number of devices at less cost. If the data rate was lower then Ting would not lose customers as their data sage increases. 2Gb for a family is not high usage these days unless Ting's target market is really people who don't use smart devices!

    I have now jumped to Google's Project Fi. The data sims with not monthly charge using the same data pool were a significant draw.

    The joint use of Sprint and T-Mobile is pretty interesting. Ting will hopefully be in a position to try something similar in the future.

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  • I agree. If Ting could get more competitive oon the data, I would be much less inclined to switch. (Checking out Red Pocket now.

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