Google Voice - SMS and Data

Recently got my hands on a OnePlus Two - absolutely love it! I wanted to use Google Voice with it, and thus far that seems to be going really well. There really is only one issue, and it is this: It doesn't appear that I can receive any SMS messages in Hangouts when I am not connected to cellular data or to Wifi. The implication of that is of course that if I was connected to data, these SMS messages would use my data amount instead of messages with Ting.

Does anybody know if there is a workaround for this so that I can receive SMS messages while not connected to data? I can't seem to find one.

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7 comments
  • Hi Ryan, can you try the following? On your phone, can you go into Hangouts and then:

    1.Touch the Menu icon
    2. Go to Settings
    3. Go to SMS
    5. Set SMS disabled to SMS enabled

    Let me know if this option appears!

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  • Hi Brian, thanks for following up. That option does indeed appear, and it says "SMS enabled." Then it says "Touch to change your default SMS app." My two options in that regard are Hangouts and the OnePlus Two's default app called Messenger. It's been that way the whole time I've got it - but if I turn off Wifi or Data, I cannot send or receive SMS messages through Hangouts using my Google Voice number.

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  • One more thing to check before we go diving into Google's troubleshooting articles! If you go into Hangouts, touch the Menu and go into Settings: touch the Google account you have Google Voice with and doublecheck that "Messages" is checkmarked! Let me know!

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  • Affirmative on that one! Both "Incoming phone calls" and "Messages" are checked.

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  • Hi Ryan, I've got a concrete answer for you! Hangouts works a little like Apple's iMessages on your phone -- when connected to wi-fi or Data, it can send and receive texts to and from your Google Voice number as a Hangouts message, but SMSs can only go out through the cellular network: that is, the one connected to your Ting number.

    So to send and receive texts while only connected to the cell network, it will need to be to and from your Ting number -- whereas your GV number can send and receive over the data network or wi-fi network!

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  • Ah, I see. I find it strange that Hangouts can't pull double duty like iMessage can - although it does make sense, since the GV number is a VoIP number, and iMessage usually uses the cellular number primarily.

    So now I think my question is this: Is there any way to "forward" texts so that if I'm using my Ting number on the cellular network, those receiving and sending can still see my GV number? Or is this something I just have to live with?

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  • Some carriers provide integration with Google Voice although I believe its not meant to do what you are attempting and maybe a moot point since the newer versions of Hangouts allow you to switch between numbers or accounts for usage. If you want to make a call or send a text without using data or Wifi then you have to use your cellular number. If this werent the case then why would we need to activate with any carrier?

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