How do you deactivate one device & activate another device on Ting



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  • Official comment

    Hey Jacob,

    To activate a new device on your Ting account, go to > your account > device settings > add device and follow the prompts to enter the MEID/IMEI of the device. You will also be asked to port a number, get a brand new number or use an existing Ting number.

    If you have just swapped an existing Ting number onto a new device, there is no need to deactivate the old device as our system will do this for you. If you need to deactivate a separate device, go to > your account > device settings > click on the phone number of the device > beside "Active" click on the blue pen icon to deactivate the phone. Note, this will delete any phone number attached to the device.

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