can't text pictures with windows 8.1 and gsm

I have a Nokia 1020 with Windows 8.1 and a Nokia 1520 with Windows 10 but can not text pictures ( I can text words and get data). If I go to the instructions they are not applicable to either phone because the options mentioned are not showing. It appears that they haven't been updated for a long time. I realize that perhaps the Windows 10 may be a problem but I would think that the 8.1, which is the current os, should be no problem.




  • Hey Alan,

    Try this on the Nokia 1020 and Nokia 1520:

    In Cellular Settings, go to App list > Settings > Cellular
    Select Data Connection and turn it ON
    Enable the highest connection speed
    Tap 'Add MMS APN'
    You should have the fields shown below:

    APN: wholesale
    WAP gateway (URL):
    WAP gateway port:
    MMSC (URL):
    MMSC port:
    Maximum MMS size:
    IP type: IPv4v6 (you can also try to use just IPv4 or just IPv6 )

    Fill those field out exactly how I've done above - with the Ting MMS APN settings - and that should allow for MMS on both of your Windows phones!

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  • I tried Kim's suggestion and it worked for the 1520 using IPv4 but the 1020 with 8.1 does not ask me for the IP type.

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  • Hey Alan,

    On the 1020 with 8.1, if there is no IP field that is fine. Try filling out the rest of the fields according to our settings and test out the connection.

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