Sprint ID download error code 30 after upgrading to marshmallow

this is on an HTC one M8. i tried updating my profile and restarting the device a few times and the error persists.

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10 comments
  • Hey Mike, I'm having the same problem with mine. Download error, no action required. Code 30.

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  • Same here. For the time being, until Ting/Sprint/whoever figures out the solution for this, what I have done is blocked all notifications from "Sprint ID". To do this, go to Settings>Apps>Sprint ID>Notifications>tap ON for "Block all". Since doing this, I haven't seen the message pop up in my notifications tray at all.

    Not the best temporary fix, but at least it stops the annoying download error message from displaying in the notifications tray.

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  • Thanks Ian, i'll give it a try. A ting rep posted a response on the other thread:

    Hey everyone,
    I can look into what the HTC One M8 will require to fix. Last time, when we saw this issue with the Samsung S6 we were at the mercy of Samsung/Sprint to roll out the update. I'm assuming this will fall in the same boat.
    Will do some investigating and update everyone as soon as I can. This issue looks to be occurring on just the HTC One M8 with our Sprint service correct?

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  • @ian blocking the notifications was a great idea. did that a few days ago.

    @wilbern yup. htc one m8 sprint here.

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  • Same issue on the M9 as well...

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  • Galaxy S5, Just updated to 6.0.1, getting an Android ID download error everyday. This didn't happen before the Android update. Is there a fix for this?  Anything I can do?

     

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  • Hey Philip, what's the exact Android ID error you're seeing on the S5? Have you already tried backing up the phone and doing a full factory reset on it? 

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  • I was getting the error 30...id download...no action required...since updating to 6.0.1.  I updated my profile with no effect. I ended up backing up my phone and doing a factory reset. This seems to have fixed this. However it is a real pain to have to setup the phone like I like it again.

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  • I am getting the same error after upgrading to Marshmallow.  Any way to fix without doing a factory reset?

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  • Hey Matthew.

    Right now the only real fix that we have found solving this particular problem is a factory reset. We suggest that you back up your device first before performing this step.

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