my phone is locked by PUK code

 I do not during the PUK codes to unlock the Sim on my phone for a Blu Studio 5.5 LTE



  • Hey Jennifer! 

    I'm going to send you an email so that we can discuss this in more detail, including some private account information I do not want to post on these public forums. 

    Talk soon!

    For anyone else reading this with PUK issues: 
    - if you have a CDMA device, we can grab the PUK code for you; just call us or start a chat with us!
    - if you have a GSM device, the PUK code will be on the top corner of your GSM SIM card packaging (the credit card sized portion) 

  • I have also locked my SIM card. However, there is an increased probability that I have disposed of my SIM card packaging. What should I do?

  • Hey Colton, 

    If you no longer have the packaging with the PUK code on it, and the SIM is locked/asking for the PUK code, you'll need a new SIM card. 

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