Change your Caller ID on the GSM network
Answered

Please allow setting of caller names directly from your interface. My phone currently shows somebody else's name. But when talking to ting tech support, they said they can replace that name by "wireless caller". But, if the other person could set a name (that I now inherited), why can't I set my own name similarly?

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11 comments
  • Hey Martin.

    Thanks for reaching out regarding the feature request on the Ting dashboard. In your particular case, it could be that the person who had your phone number before was associated with a different MVNO or the GSM network we actually use. It's something that we have considered on our GSM network (getting the Caller ID updated so that it's not just "wireless caller"). There has been a bit of discussion about this recently and once we have more concrete and updated information we will for sure relay the message back to all of our customers letting them know we can personalize Caller ID's on the GSM network.

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  • I would like to say that being able to change the caller ID on the GSM network is an important feature for me and I would like to be able to do so. Please continue to work on this feature, Ting.

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  • I really would like to be able to change my caller id.  I use Google Voice and it would really simplify things.

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  • This is an important feature for me, too (I would like to have my google voice number show on caller ID, or at least my name).  I lose call backs occasionally when calling off of wifi (not using google voice) and people say "oh, I didn't know it was you calling so I didn't take the call."  if I had known this was a problem with GSM phones I would have gotten a CDMA phone.  

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  • Please add this feature!

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  • Jonathan, 

    This isn't something our GSM provider allows us to change. If that ever changes, we will update our blog at ting.com/blog to reflect that.

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  • Any update on this?

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  • Hi Brian,

     No new update for this. As of writing this, it is still something that our network partner won't allow us to change. 

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  • Four years and still no progress..?

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  • Hi Graham,

     No change in this. It's still something that our network won't allow us to change. 

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  • Your company asks me to refer people and I can't even appear to be a professional by having my gsm phone number reflect my business name? All I get is "wireless caller" or "unknown"? Your company does not appear to be overly concerned with MY business growth, why should I worry about yours? How many years has Ting been trying to get this feature added? How much is Cricket per month?

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