Our mission is simple, we want to bring simplicity back to the mobile and Internet industries. We believe in business philosophies that make sense. Pay for what you use. Call for help and speak to a human. No contracts. You know the whole deal, and you're likely here because you believe in those things too.
One of our most cherished assets is you. You, the customer. You, the smartphone user. You, the cord cutter. All of you.
With that being said, Ting wouldn't be where it is today without your input. Your feature requests indicate where demand is. Your suggestions are extremely valuable information. We hear everything you say and we want to continue to encourage more conversation from you.
Great, so what's happening?
You'll start to see more activity around these parts. Ting staff, from Support to Product Management to Marketing, will be engaged here with you to nurture these feature request conversations. We want to learn more, which means we'll start to ask more too.
You will start to see us organize and re-organize the posts in the following manner:
- Update the status of each feature request
- Merge and collapse duplicate requests
- Re-direct conversations to the 'master' feature request
- Re-title post subject titles (to help us identify the duplicates and/or frame the post in the form of "an ask")
What we need from you
Keep doing what you're doing, continue suggesting the features that you'd love to see. Sometimes the solution for a request isn't necessarily a product update on our part. There are a lot of really smart people creating apps that might have a handle on a feature we're still chalking up on the drawing board. That's okay. We're here to learn too, feel free to reference those apps in your suggestions.
Oh, and don't be a stranger to the vote button either ;)
- The Ting Team