Your dashboard is terrific! It shows every device and the total minutes, messages, and data usage for each device. However, it disappears at the end of the billing cycle--just when the final data is needed most. Huh?? The monthly bill does not give total usage per device (only the disaggregated data), so the "fix" is to download the data, import it to a spreadsheet, sort it and then total it. Since I need to have totals for each of my kids, my spouse, myself, and our "home" cell phone, that means I have to do the above for 18 sets of data (3 x 6). Not fun nor worth my time when I know Ting already has the data. Years ago, some nice person fixed the issue by providing an unofficial "split-the-bill" site (http://www.skheath.com/split-ting) which was great! I could download the data files, then upload to the site, then see the results! Unfortunately, the site has been taken down. So as far as I can see, there is no longer anyone to help except the nice customer service reps. at ting, who shouldn't have to be bothered with this request.
This feature request has been around for more than four years (look in your topic posts). I'm perplexed as to why a customer service oriented company (ting) that does such a great job in everything else would ignore this request for so long. Please help!