When is ting going to over service on verizon network!!!!!?????

Ting, or someone who wants to be a multi-millionaire, needs to start a new company with a pricing structure like ting that uses the Verizon network.  Verizon is the most expensive network because their coverage is way beyond everyone else.  I think most ting customers would pay 20 to 40 percent more to have access to the verizon network.  Not only that, but many who refuse to use ting because you are stuck with sprint or t-mobile wouldn't hesitate to sign up.  I personally would pay more even though Sprint has been sufficient for me.  I would like to have the coverage when traveling which can be a problem with these inferior networks that ting currently uses.

 

 

0

Comments

14 comments
  • I have been a ting customer since they started and am thankful for the thousands of dollars they have saved me, but If someone offered a "pay for what you use" on the verizon network I would switch immediately.

    0
    Comment actions Permalink
  • To clarify, Ting CDMA does use the Verizon network for talk and text messages coverage when Sprint coverage isn't available. We don't offer data roaming on Verizon because data roaming as a whole, even at wholesale cost, is very expensive. That's why even T-Mobile only offers 200 MB of it on their most-expensive plans.

    Because we don't charge extra for roaming, you could pay us every month, have your phone exclusively on our roaming partner network and pay Ting prices for Verizon coverage.

    And we're not one to jump around. Sprint has been very good to us, and we're good for Sprint. Changing loyalties means a restructuring of how our network works, and may current Ting customers would have to get new devices. 

    As to if customers would pay 20-40% more, I'm less than convinced. We're in the business of lowering prices and being honest, almost to a fault. Yet, we repeatedly hear that our customers want their Ting bills to be lower, not higher.

    0
    Comment actions Permalink
  • Wow, I had no idea!  This must be the reason that I get such great coverage.  I have told many about ting that  are not interested because they don't like the sprint network.  If they new that txt and talk uses the verizon network they may very well be interested. 

    I would encourage you to include this info in your marketing information as it could make or break whether people sign up.  I have been a customer for many years and this is the first I have heard this. 

    Let me clarify my position now.  If someone offered the service on Verizon and it was more expensive, I would stay with ting.

    0
    Comment actions Permalink
  • It's not a secret that we use them for CDMA roaming. The first result for "Ting roaming" on Google is this result, confirming this all the way back in 2013. Similarly, our coverage map confirms talk and text roaming coverage everywhere that's outside of Sprint's standard coverage area.

    0
    Comment actions Permalink
  • Mitch Surprenant states, "To clarify, Ting CDMA does use the Verizon network for talk and text messages coverage when Sprint coverage isn't available."   I do NOT believe this is correct.

    When I go to GPS coordinates 42.8493888, -99.5704095 with my buddy who have Verizon, he can text message just fine.   I have TING CDMA and get NO BARS and cannot send a text message.

    Please explain.

    0
    Comment actions Permalink
  • You'll want to make sure roaming is turned on in your phone settings. That setting is usually in Settings > Mobile Networks, but it's different for every phone.

    With roaming turned on in your phone settings, your CDMA phones can and should connect to Verizon 3G towers for calls and texts.

    If the tower your Verizon customer friend is connecting to is not spitting out 3G (and only using 4G to send texts and make calls over VoLTE technology), that could also be why you don't have coverage there.

    Our CDMA coverage map shows voice and text coverage for the area, so there should be a 3G tower:

    Double check your roaming settings and let me know. If you're not getting coverage, we need to investigate, as a less-than-truthful coverage map is something we take seriously.

    0
    Comment actions Permalink
  • Ok, this MAY have been my fault.   I have an LG G4 and the default settings under ROAMING is no domestic or international voice roaming.  So I enabled this on the phone and will now have to go to an area I know that I couldn't text from before and give it a try.  I'll let you know.

    0
    Comment actions Permalink
  • Thanks for your help.   Very quick response.  5* service.

    0
    Comment actions Permalink
  • Glad to help, and I'll be keeping an eye on this thread for any updates you've got.

    0
    Comment actions Permalink
  • Thanks for pointing out this setting change!   My wife is CDMA and did not have roaming enabled.    I have been GSM but may switch over to CDMA myself because of this!

    0
    Comment actions Permalink
  • David, 

    Yeah, GSM roaming works just a little differently, but it's the same basic concept. Your Ting GSM phone will jump onto towers operated by AT&T (and some smaller regional carriers) in what our GSM network provider deems "designated roaming areas", rather than based on signal strength, like our CDMA network is. 

    This means that in some rare cases on GSM, you could be out of reach of a GSM carrier tower but not be able to roam because the GSM carrier has decided you 'should' have coverage on their network. 

    Our CDMA network has no such restriction. If your phone falls out of Sprint coverage, it will automatically jump to the Verizon network, checking back periodically to see if Sprint coverage is available.

    0
    Comment actions Permalink
  • I've started to see reports that Verizon is expected to sunset their 3G service at the end of the year and move over to all VoLTE.   Do you have any sense of what this will do to your roaming coverage?

    0
    Comment actions Permalink
  • David,

    We can't divulge too much without violating some agreements we signed, but the high-level answer is that we're aware of the network shutdown and it's something that is being worked on.

    At present, there's no impact to Ting customers, as while Verizon stopped activating 3G-only and non-VoLTE devices, the towers themselves are still operational.

    0
    Comment actions Permalink
  • Thanks for the quick response!

    0
    Comment actions Permalink

Please sign in to leave a comment.