GSM Partner service in Montana or Wyoming anyone?

Greetings fellow Tingers,

Has anyone successfully accessed GSM service in Montana (or other mountain states) through what Ting calls "Partner" coverage?

I can usually get service in Ting's primary areas (dark green on the coverage map), but have NEVER gotten any service in Partner (gray) areas. As I spend a fair amount of time traveling in Montana and Wyoming that means a lot of being with no phone service.

I will upgrade my phone, if that is the problem, but won't wast the money if coverage will be the same. Voice communication is all I need, no internet.

So, my current phone is a 3-yr old, 3G model. If I buy a 4G-capable, will that get me Partner service, or is there some other requirement I need to have? (Need voice only.)

Any help from someone with actual experience appreciated!

Yes, the Ting help folks are usually helpful, but I've never gotten any good information on this question.

Thank You!!

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Comments

6 comments
  • Hey Courtney, 

    In order to get service on our partner networks (for talk and text only no data coverage), you'll need to make sure that roaming is turn on for your phone. We don't charge anything extra for domestic roaming, and you don't need to change anything on your account. You just need to make sure the roaming feature is turned on when you're in those grey "Partner" areas. 

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  • Mitch, thank you.

    Like I say, it's an older phone -- actually more than three years. I've searched all available menus in phone settings and found nothing about roaming... or even anything that might be another term for roaming.

    Time to get another phone!

    Thanks, again.

     

     

     

     

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  • Courtney, 

    Just make sure it's one that supports roaming! :)

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  • Mitch, thanks for the caution.

    As I have browsed potential new-phone specs I have never seen any mention of either "roaming supported" or "not supported." And no mention of "roaming" under user comments, either.

    How can I tell? I've just assumed any recent phone would support roaming (?!).

    And advice on what I should look out for to avoid problems? (I have been looking for phones that say fully compatible with T-Mobile.)

     

     

     

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  • Both assumptions are good: any phone in the past few years should support roaming, and phones designed for T-Mobile should work great on our GSM network, roaming included. 

    You'll likely not find comments related directly to roaming, because it's not usually something people rely on. If your old phone was a little older, it's likely it was never designed for any other network, and thus never supported roaming in the first place. Newer phones are usually designed for at least two, and usually more networks, and thus roaming is almost a default setting these days.

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  • Excellent help, Mitch.

    Thank you!

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