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Swapping a number between CDMA and GSM networks

Hi.  I just found out, to my dismay, that shifting a device from CDMA to GSM erases all voicemails.  Had I known this would happen, I would have taken steps to record the information I had been storing in those voicemails.  It might be a good thing to put a bold warning on the page that discusses shifting from one platform to another so that folks can save anything they want to keep.  Thanks!

Anthony Snider

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Hi Anthony,

 Sorry to hear that the voicemails were lost in the network switch. This is a good request and I'll be sure to bring it up to the team in charge to see if we can get notification pop up during the process. 

R. Bryce Wong 0 votes