About to move over to Ting, will the Huawei Honor 10 work on you network?

I will be joinin my wife on Ting soon and am looking to get the Huawei Honor 10. Reviews say it works great on AT&T but not T-Mobile/MetroPC. I just need the knowledge of someone that knows the network bands and such. I'm looking for LTE speeds. Thank you!

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  • Please check if your GSM cellular carrier supports the bands for this model before purchasing, LTE may not be available in all regions: 2G : GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2, 3G bands: HSDPA 850 / 900 / 1700 / 1900 / 2100, 4G bands: LTE 2100 (B1), 1900 (B2), 1800 (B3), 850 (B5), 800 (B6), 2600 (B7), 900 (B8), 1700/1800 (B9), 700 (B12), 700 (B17), 800 (B20), 850 (B26), 700 (B28), 1500 (B32), TD-LTE 2000 (B34), 2600 (B38), 1900 (B39), 2300 (B40), 2500 (B41).

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  • Based on the specs you just posted, I wouldn't recommend it. That phone lacks the primary band our GSM provider uses, LTE Band 4.

    And the recommendation from GSMArena isn't much better: https://www.gsmarena.com/huawei_honor_10-9157.php
    LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900), 19(800), 20(800), 38(2600), 40(2300), 41(2500)

    That one doesn't have support for any of the frequencies our LTE GSM network uses.

    You can refer to this article when you're looking at other options: https://help.ting.com/hc/en-us/articles/205428788-Buying-a-Device-for-BYOD-Tips#gsm

    As a rule of thumb, you want something that supports LTE Band 2, Band 4 and Band 12. Missing any of those three is going to result in a sub-par experience. If the phone supports Band 66 or Band 71, those would be coverage bonuses.

    If you need additional help, head on over to our personal shopper page, where they can take your requirements and point you in the right direction: https://ting.com/personal_shopper

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  • Thank you! I'm glad I asked before buying it. With this info I should be able to buy abother phone a bit more comfortably. Excited to switch to Ting!

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  • We're excited to have you! If you've got more questions, don't hesitate to ask right here. I'm here most days, and the days I'm not, someone else from the social media team should be able to swing by and answer.

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  • Ok, my second choice was the Huawei Honor View 10, and it seems to have the right bands. Could you double check? Haha then I'll probably grab it and get my number transfered from straight talk to you all!

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  • Absolutely! As long as you get the US version of the Huawei Honor View 10 (https://www.gsmarena.com/huawei_honor_view_10-8938.php#usa) it should work great on our GSM network, including VoLTE for better call coverage and call quality.

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  • I just ordered the Honor View 10, US Version, and should be getting it Wednesday! How does transfering my number from straight talk work? On average how quickly does straight talk give it up?

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  • You'll need to get your account number and PIN from Straight Talk customer service. Once you have those two pieces of information and your Ting SIM card and new phone in hand, just go to ting.com/activate. That'll ask you all the information and submit the request to StraighTalk. 

    Usually they give up the phone number within a few hours (sometimes a few minutes) but can legally take up to 72 hours. During that time, your StraightTalk phone should still work, as long as it's not expired or past your payment date.

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  • Ok great, well I should have plenty of time then, being the 27th is when my phone plan reapplies. Once the number is transfered, will that close out my account with straight talk or do I need to close it out after it transfers? Sorry for all the questions! You guys at Ting are great!

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  • If the phone number you're bringing over to Ting is the only one on your Straight Talk account, that will automatically cancel the account there -- you shouldn't need to do anything else. 

    And thank you! The whole company is full of people like me who are anxious to help, so if you get stuck at any point in the process, just give us a shout!

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  • If the phone number you're bringing over to Ting is the only one on your Straight Talk account, that will automatically cancel the account there -- you shouldn't need to do anything else. 

    And thank you! The whole company is full of people like me who are anxious to help, so if you get stuck at any point in the process, just give us a shout!

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