I have two Moto G (1st Gen) phones I bought from Ting a while back, though I think they were previously a Boost phone, that I no longer use. I want to sell them but Sprint keeps telling me these phones can't be activated with them. I've chatted with two different Sprint reps, called their support center and then took it into a Sprint store. No one can tell me why just that it can't be activated.
I've had two chats with Ting reps who both see nothing wrong on Ting's end and both pushed the phones back to Sprint but nothing seems to help. I checked it against Boost's online checker and it passes there...anyway I've spent too much time and lost two potential sales but thought I'd ask here. If no one really knows then I'll probably end up donating.