Please show credits on the invoice

When I get a credit from Ting (thank you!), it doesn't show on my monthly bill. You show the full amount as having been billed to my card but the actual billed amount is less by the credit amount. That means I can't find the credits when looking through your past/current bills, and that your bills don't match up to my credit-card bill. It would sure be helpful if your bill accounted for everything and matched the actual credit card charge.

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  • Hi Jeffrey,

     Thanks for reaching out and I totally agree. This has been brought up before and it is something that was talked about. We're doing a re-design of some of our aspects on the backend so I'm going to bring this up again. 

     I'll hopefully have an update about this for you in the near future so keep an eye out. 

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