Ting: most expensive data ever?

Hello,

I've been wih Ting 2 days. So far I've racked up $16 in data charges. No movies, no Spotify, just your basic email, browsing and some YouTube. At my current average of $8/day, that would be about $240/month. I have never paid anywhere near that much with other services, and my usage iis the same or less with Ting. has anybody actually saved money with Ting? What are your bills like? Is it possible to stay under 50 or 60 dollars? I don't use voice or text, just data. I am already thinking I will probably dump Ting.

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  • Hi Paul,

    We bill data in tiers we call buckets so that $16 charge would account for up to 1GB of usage. I've attached an image of the rates so you can have a look at what the next levels entail:

    The average bill with Ting is actually $23 but you may just need to make some small adjustments to your usage habits to make that happen. We're happy to help with that as our blog has tons of tips for saving money or lowering your mobile data usage to save on your cell phone bill.

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  • 2¢ -- if you're a heavy data user, Ting's not for you. I've just ported two numbers out to a competitor that advertised during the Super Bowl whose data prices are much lower, and was coming here to see if there was anything to make me think our remaining two lines who sip data, but still look to be $21/month on Ting, should stick around. Unfortunately, for $20 a month, I can get unlimited calls, text, and 8 gigs of data each month -- and there's a 3 gig option for $15/month that will still more than cover those lines' data needs.

    Look, there's no better customer support than Ting in cellular in the five years I've used them. And the usage screen and Ting app are both great. But though your data seems well above what makes sense on Ting, data prices even for data sippers has become noncompetitive.

    Maybe this alternate service will raise prices or, like RingPlus a while back, will turn out to truly be too good to be true, but yeah, if you use 500 megs a day, Ting isn't for you. ;^) Big, bittersweet plus: Nobody ports you out with less hassle than Ting.

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  • We're the first to admit we aren't the best fit for a heavy data user but we've been experimenting with some programs to look at keeping in the conversation. We'll crunch the numbers and see what we can offer going forward but we certainly do look at our support as a key element of what we do so we're quite proud to have that noticed. We'd also never look to put a hurdle in the way of you getting your number to a provider that better fits your needs...though we are sad to see you go!

    We wish you all the best with your new provider and we'll be here waiting with open arms if you decide to come back, thanks so much for the feedback as we certainly appreciate the honest review. 




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  • @ R Bailey please mention the other provider. I am up to $56 with 19 days left in the billing period. So glad I despise social media-I don't have Facebook or Twitter or anything like that, otherwise I might be in the triple digits a third of the way through the month. Those "average" $23/month users must turn thier devices on for 10 minutes every other day. Ting does have an unlimited plan in beta for $45/month.

    No social media, DRASTIC  cutbacks on audio and video. I have to go find free wifi to downoad my podcasts for later. Have to leave home to watch YouTube. Have stopped using Spotify, am about to cancel an important video conference and just take the call on my Tracfone account. This is NOT "heavy" data use. It's the lightest use AND the highest bill ever for me.

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  • intresting

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  • "No social media, DRASTIC  cutbacks on audio and video. I have to go find free wifi to downoad my podcasts for later. Have to leave home to watch YouTube. Have stopped using Spotify, am about to cancel an important video conference and just take the call on my Tracfone account. This is NOT "heavy" data use. It's the lightest use AND the highest bill ever for me."

     

    You don't have wifi in your own house? This is the real perplexing thing. I have had data turned off completely since starting with Ting. Between wifi at home, wifi at work and hotspots almost everywhere I have been able to succeed in doing any browsing, social media-ing and having Spotify every single day. There are plenty of options to keep your bill down and not use any data. I have had to do NOTHING drastic and I've been with Ting for almost 6 years.

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  • I do not have jnternet in my living unit. My building does have wifi in a common room downstairs, but it is suuuuper slow. As a service employee, I am not allowed to use the wifi at the large tech firm where I work. I am finally back on a subsidized program called Mobile Citizen, paying $11.95/month for unlimited 4g on a wifi hotspot. I turned to Ting after I broke my hotspot, and the local contractor couldn't figure out how to replace the device and restore service. It took them six months, but I am finally back on.

    I might still use Ting for a feature phone, or a smart phone with cellular data turned off. My hospot could supply the data.

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  • I do not have internet in my living unit. My building does have wifi in a common room downstairs, but it is suuuuper slow. As a service employee, I am not allowed to use the wifi at the large tech firm where I work. I am finally back on a subsidized program called Mobile Citizen, paying $11.95/month for unlimited 4g on a wifi hotspot. I turned to Ting after I broke my hotspot, and the local contractor couldn't figure out how to replace the device and restore service. It took them six months, but I am finally back on.

    I might still use Ting for a feature phone, or a smart phone with cellular data turned off. My hotspot could then supply the data.

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  • Paul, 

    If your usage remains that high, it's very likely we're not a good fit. We advertise our rates up-front, but we're VERY clear about the stipulation that we work best for people who have access to WiFi at home or at work. If this doesn't describe you, we'd be the first to admit you should probably look elsewhere. We would MUCH rather guide you toward a provide that fits your needs than encourage you to stay on one that doesn't, even if that means leaving Ting.

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