Samsung SGH "Enter unlock PIN"

Dear Ting Community,

I had everything all set up with Ting on my formerly AT&T Samsung SGH i537. Then I foolishly installed new software and now I can't get into the phone at all. It says "Enter unlock PIN". I tried the Unlock Code AT&T had given me, but it doesn't work.

Thanks,

David

 

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  • Hi David,

     Thanks for reaching out. There are three different types of unlocking PINs that this may be and if you tried the unlock code you received from AT&T then it may be a SIM unlock code that you need. We would be able to provide you with that through our customer service. If you reach out to us by phone, email or online chat one of our representatives will be able to give a hand. 

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