I have a family plan where my brother and I alternate paying the monthly ting bill that both of our phones are connected to. This generally works well, and the phone service hasn't been bad, but as I switched the billing information this morning to link to my debit card, I noticed that Ting had pinged my bank account for a $1 fee that still isn't showing up on my Ting billing history. Is this coming from y'all?
We really don't want the extra dollar tacked on to our bills every month; my brother just bought a new sim card and plan with y'all, and we like what we have going on with Ting so far.
Is there any way to remove the dollar charge?