Essential Phone - Worked fine for months until a few days ago - Won't receive phone calls, goes straight to VM

I've done as much research and settings checking that I can. This started happening all of the sudden. I cannot receive any phone calls anymore. This is very frustrating.

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  • Hi Joel,

     Thanks for reaching out to us. There could be a couple of different reasons that the phone is going to voicemail. The one that I find the most common is "Do Not Disturb" mode is activated by mistake. If you give that a quick check and the phone is still not receiving calls then we'll need to go into more account specifics. This will need to be done through our support which can be reached by phone, email or our online chat feature and our website. I'll link you to our contact information here

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