First smart phone. How to find network status?
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  • Hey William,

    On most phones you would see the signal strength indicated in the top corner, generally, there are bars or circles that fill in to show how strong your connection is. This would be the same place you would see the Wi-Fi connection indicated or E/3G/LTE to identify your cellular data signal.

    You can also verify you are connected from Settings, usually, this would be in Settings under mobile networks and you would see a network operator listed to confirm you are in fact connected to a cellular network.

    If you're having trouble connecting or would like help confirming your service is connected please do get in touch with support so we can help!


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