Charges...

Good Morning Ting...

Hello there, I'm just alittle bit confused, how is it that my billing cycle just rolled over and already I'm up to $18.00...

I have the unlimited text/talk plan for $15.00 a month and have barely moved the data!

It just seems like I'm starting out this new billing cycle just alittle bit aggressively!

Robert

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  • Hi Robert,

     This we would have to look in through our support team since it's going to deal with account specific information. If you reach out to us by phone, email or online chat one of our representatives will be able to take a look at your account and see what is going on with the usage. We are open from 8 am to 1 am ET weekdays and on the weekends from 8 am to 11 pm ET. If you need our contact information it can be found here.

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