How Is Hotspot Usage Displayed?

I need to monitor my Franklin  hotspot usage so that I can prevent being cut off. If the hot spot suddenly stops working I can quickly eliminate over use.

I chatted w/Ting support and was told that the device reports the usage. The usage is is per session. It is reset to zero when the power is cycled.

The question is how does Ting measure and report hotspot data usage? 

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  • We receive data usage from the towers and tally it up on our end. You should receive and email and your primary Ting phone number will receive a text message at 20GB, 25GB and 30GB of usage.

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  • Will it also notify you if you set up alerts to be notified at (for example) 10 GB? 

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  • Hi Laura,

     You can totally set up usage alerts of your own as well on your account just like you would for any other device on Ting. If you need a guide for setting one up for your hotspot we have a great walkthrough on how to do it here.

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