Deleting Franklin router

I want to delete the Franklin router from my account but the only choice I have is "suspend".  I have my own Wi-Fi router and am not using this one. I don't want to be charged for this device.  How do I delete it?  I contacted customer service and got no reply.



1 comment
  • Hey Ken, 

    We're under a heavy customer service load from the FreedomPop acquisition, so it might take us a few days to get back to you on this. If you contacted us via chat or email, we will be in touch as soon as we can.

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