Upgraing my Kyocer/Sanyo Phone

I received an email about upgrading my Kyocera with up to $100 back on my bill.

Do I need to do anything specific in order to register the purchase as an upgrade or will my account automatically recognize that It's a phone that was offered under the deal? Just want to make sure I don't buy the phone and find out I needed to be on a specific page or press a button or put in a code and I don't get the $100 back.

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  • Hi Eric,

     Thanks for reaching out to us. For this promotion, the credits are applied manually. What you would need to do is purchase the device and then contact our customer support by phone, email or online chat so that one of our representatives can have the promotion credits applied for you. 

     I hope this helps and if you have any other questions please feel free to reach out and ask. 

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  • What's the customer support email? I can't seem to find it anywhere.

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  • Alright; hopefully that's everything I need.

    Thank you for the help.

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