Phone Calls

Hi I just started using Ting but I'm not able to receive any calls without Internet, and we don't have any Internet at out house yet, but I need to be able to receive calls for work. Is there anything you or I can do to change this? Or is this inevitable no matter what's done?

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  • Hey Sarah,

    We don't require an internet connection to make calls. You should just be able to use the built-in dialer application.

    I see you've already reached out to our support team via email. It will likely take us a few days to get back to you on email (we're dealing with 10 times our normal volume) but if you have any other phone and can call us via 855-TING-FTW, we should be able to resolve it much quicker.

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