No data service

I have not had data service since 8/4/19. I've rebooted, updated PRL and updated the Profile. It's a Pixel 2... Hoping for help



  • Hey Gershom,

    I do see you've emailed us so I'll reply there as well but to start I would definitely suggest running this update:

    Profile update

    1. Tap the Applications icon
    2. Tap Settings
    3. Tap More...
    4. Tap Mobile networks or Cellular networks
    5. Tap Carrier settings
    6. Tap Update profile or Update device config

    Once that is done you should be able to connect but please do let me know how it goes.

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  • I’ve not had data as well since early evening yesterday

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  • Hey Julie, 

    I see you reached out and Corey was able to get everything resolved for you. If you have additional questions, let me know!

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