Franklin R850 no internet when roaming

I have a Franklin R850 which shows it is roaming, there are only 3rd party towers in my area for Sprint.   The device shows 4 bars of signal, the R for roaming but never has internet connectivity.

The web admin page shows the 4 bars of signal and the R roaming indicator, but also shows a network status of "Connecting."  If I turn off the "Domestic Roaming" option using the web admin page, the device shows "No Service"  

Does the Ting R850 have domestic LTE roaming?  

Ralph

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  • Hey Ralph,

    Domestic data roaming is not available with Ting so the device will only connect to cellular data when connected to our towers and not roaming.

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  • Ugh, that's disappointing as most towers in rural Colorado are 3rd Party and not owned by Ting (Sprint).   Thanks for the quick response, I will call the customer service number to return the two hotspots as I can't use them.

    Ralph

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