Franklin R850 no Internet!

Hello Franklin r850 hotspot shows the signal but will not connect to cell network in web portal. I activated it but when I connect to it's WiFi it has no internet and says in the web portal that it has not been activated

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  • Hi Stewart,

    If you haven't yet please have a look at our troubleshooting guide for those Franklin devices and run through the suggestions there. If you're still unable to get a connection please do reach out to our support for help as they can run through further troubleshooting and check the local towers.

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  • Thank you

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