International Roaming

I have one line on my dashboard. Under device settings to enable options, there is no setting to enable international roaming. Why would it not have it? I use GSM sim card on unlocked phone.

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  • Hi Arpan,

    You would see that feature in device settings unless you have only just opened your account, International roaming is not available until your like has been active with Ting for 3 months.

    In the meantime so long as your phone is unlocked you would be able to use a local prepaid SIM while travelling.

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  • Omg, 3 months is long time and it is not mentioned anywhere. How can I activate it early?....Meanwhile can I forward my calls from this number to my another US number, when I am on travel?

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  • The requirement for 3 months before International roaming can be enabled is mentioned in our Terms of service.

    You would not be able to forward to/from your Ting number using an International number so you would need to find a way to keep in touch using the temporary number.

     

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  • How to forward my calls from current Ting number to my another US number? I am not asking about international number.

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  • The call forward option would just need to be enabled in your Ting account device settings and then you can dial the applicable codes (GSM or CDMA) to enable the forwarding on your phone.

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