I'm trying to port my FreedomPop number (XXX-XXX-3373) out to Unreal Mobile, but they tell me the port has failed due to an invalid account number.
I gave them the information from the Port Out information page, where it said my account number was 8312753373. However, my account settings page says my account number is 4838624210. Is that what I should use instead?
I'm posting here because the the Ting support team is unresponsive, and I'm going to lose my phone number on September 3. I hope someone here can help or poke Support.