How do I find out who used 6gb of data during the last billing cycle?

We just got our bill for $185 ($40 was taxes, $60 was data).  How can I look at the usage per user for the previous billing cycle so I can find out who is being a data hot?  Thanks.

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  • Hi Mark,

     You can find detailed billing in the Billing History Tab of your Ting My Account. You'll need to log in and head over to that page then find the bill you wish to look at. Make sure to select the bill from the Bill Description column in the middle of the page, this will open a page with the various details for usage that you can look in to. Select the details for the megabytes and then what I would suggest is organizing it by the individual lines instead of All devices. You should be able to spot who was using the majority of the data this way but if you need a hand feel free to reach out to our support team who can pull up your account and lend a hand. 

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  • Thank you, this was really helpful.  Someone made a tool online that creates a little report, so I used that to convince my data-hungry son that he needs to get off the family plan.

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