I've been with Ting for a few years now. Until recently I had been using Samsung phones but I recently got a new Google Pixel 3a XL (Sprint phone, and ordered a SIM from Ting). Mostly everything has been fine, but as of yesterday I am no longer able to use Sprint's Visual Voicemail app. I have used it without issue for quite some time on my various phones and it had been working fine on my Pixel for a few months. Now when I try to access it, it tells me "Sprint Hub Required." If I follow the link it takes me to the Google Play Store page for Sprint's Carrier Hub but it tells me "this item isn't available on your carrier." Anyone else have this issue? I upgraded to the latest Android version a couple of days ago, so I'm sure that was what triggered this.
Sprint Carrier Hub and Visual Voicemail issue