hearing aids/apps blocked?

My friend uses jitterbug and they changed the software they put on their phones so that he can't use his opticon hearing device.  Is there any way Ting will interrupt my friend's ability to use his hearing device on an iPhone or Samsung phone? Thanks

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  • Hi Debra,

    We wouldn't impact the software/OS/iOS on the device so there are no worries there so long as your friend's device is on the list of support devices provided by Opticon and meeting the OS/iOS version requirements (basically just an up to date version of the software whether iOS or Android but they are also listed on the Opticon FAQ page)

     

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