Any way around the 3 month waiting period for international roaming?

Is there any way around this 3 month waiting period? I'm now out of the country with a phone number that's essentially useless - you have my payment details, can't you just take a deposit or something so that I can use my phone if you're worried about me overspending then running off?!

The whole reason I got Ting is because I have an itinerant lifestyle and didn't want to get locked in - kinda a bummer that this is exactly the reason I need international coverage!

 

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  • I'm in the same boat.  I activated my sims, but I cannot use them at all.   My sims came with $120 credit each for a year ($10/mo.) so it doesn't cost anything to me, but I have to wait 3 months.  Is there any way to utilize these sims?   Even wifi-calling doesn't work (though I enabled wifi-calling on the web), because I activated my sims outside the U.S. and my sims don't know they have been activated!!   If wifi-calling were enabled by default, I could use these sims with wifi...

    Best regards,

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  • There is no way around it. It's systematic. The wait was put in place because of a few bad apples who abused the system. I understand your frustration, but as the decision to change the hold wasn't technical in nature, it's not technical in its solution. 

    As to WiFi calling, you should absolutely already be able to do that as long as your phone is compatible. If the phone is compatible and you have the SIM activated on our end, there's nothing stopping you from using it -- the SIM doesn't have to hit the US network first, because there's no geographical restriction on WiFi calling.

    If you're not sure if your phone is WiFi Calling compatible, or if you'd like me to take a second look, just email us at help@ting.com and follow up with me here once you have. I'll dive in, verify your account and see why you might not have WiFi Calling.

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  • I'm in the same situation - 30 days out from an international relocation, and Ting *looked* like a great option.

    Would have been SOL if I'd not stumbled across this.

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