Updating
Are you going to upgrade your system I don't always get text right away . Sometimes it takes two hours to go through
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  • Hi Denise,

     This sounds like there might be a connection issue with your phone and the towers. If you reach out to one of our live agents by phone or email we can investigate why there is a delay going on with your text messages. We are open on the weekends from 8 am to 11 pm ET and from 8 am to 1 am ET during the weekdays. If you need our contact information it can be found here.

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