What does suspending the hotspot do?

If I suspend the hotspot do i still have to pay $25 or only the phone number? I saw an old post talk about it for phones but not hotspot device because the agreement is $25 per month but no answers as to what happens when it is suspend.

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  • Hi Angel,

    Suspending the device will prevent further data usage until the device is unsuspended but will not remove the $25 fee. If you don't require the hotspot for a period you could look at expiring service temporarily but there is no guarantee the promotional offer for $25 will still be available when you return to reactivate.

     

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  • Thanks, guess i'll deactive it then since i only needed for a little while.

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  • Ok, you can reach out to support for help with that and also coming up with a plan or at least covering your options as far as when you decide to reactivate.

    We have some awesome helpful people that would be happy to help come up with solutions for your situation to get the most of your Ting device and account.

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