Porting from Optimum Voice landline to Ting

Has anyone successfully ported their Optimum Voice landline phone number to Ting Mobile?  

How did you handle the “Port Out” issue? (Ting requires a Port Out Pin in their form, yet Optimum Voice claims they do not have Pin codes).  

I’m stuck, had several Ting customer support calls, but nothing is happening and getting quite frustrated.

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  • I took a look at your porting request, and it's failed multiple times due to an incorrect PIN, and we've tried several. 

    From an old DSLreports forum:

    ---------------
    THERE IS an optimum pin, if you don't remember it contact Live Chat support on optimum.net and create a new 4 digit pin. No need to call, just contact live chat support on optimum page.

    [...]
    Once again, THERE IS a pin, don't tell them there isn't one or say blank. Give them the 4 digit pin you created after contacting Optimum Live Chat support. »www.optimum.net/support/ ··· age/chat
    [...]
    This is as of March 2018.
    ----------------

    Once you get this PIN reset, we can just update the request with the number that was set so it'll get approved ASAP.

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  • Use Live Chat on Optimum.net I called first and they had no clue but Live Chat worked they will ask you for the CMAC # from your cable modem. Cant use simple pin ie 1234.

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  • Thanks for the tip Max!

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