Switch to Verizon service

I was curious if there is a timeline on when the Verizon service will be active on Ting. I also saw that it will not be CDMA activation

on the Verizon service.  What type of service will it be?  Would like to know in case we have to prep for buying new phones.

Thanks

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5 comments
  • Look for phones that are Verizon VoLTE certified. That's the type of phone you'll need for the new network. 

    Our service will be VoLTE with 3G (CDMA) as a backup that we believe will largely be unnecessary. The LTE network from our new provider is pretty vast, and the VoLTE coverage is across the entire network.

    We don't have a public timeline because there are still bits and pieces that need to fall into place first. It's not long, though, promise.

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  • Hey I'm currently on Sprint (through Ting), will a new sim be sent to me automatically or do I need to signup somewhere? Will new sim be free of charge? I realize ting is not ready to roll this out yet but I want to make sure I stay on top of the switch.

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  • Assuming your phone is otherwise certified (not all phones are), you'll need a Ting V1 SIM to make the switch, but you'll need to be proactive about it. We won't be sending out SIMs automatically to people who would otherwise be just fine with their existing Sprint coverage, because we're keeping our Sprint network agreement. That's more of a "if it ain't broke, don't fix it" mentality there.

    Once we start activating customers on the new network, you'll be able to reach out at ting.com/support to ask for a V1 SIM to be sent to you once we verify your phone is compatible. Because of some limitations on the new network provider, we won't be able to send out a SIM without first verifying the IMEI is certified to work with it. That's the "Verizon VoLTE certified" I mentioned above. 

    If you're not sure if your phone is certified or not, just send an email to help@ting.com and ask! We have the tools live right now to check, even if the network isn't ready to start activating customers immediately.

    You're on the right track, though!

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  • I have Ting for multiple devices but I also have some phones on Verizon (don't ask me why). Can I move one phone number + device from Verizon to "Ting-Verizon"? I know that I will lose my unlimited minutes/text/data, but I may be willing to do that based on how much I use that phone. I am asking because I could imagine Verizon prohibiting a "self-cannibalization" rule wrt to the contract with Ting.

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  • I can't legally speak to the contract terms of our network providers, but I can say that some phones and some phone numbers cannot make the jump directly from Verizon proper to Ting V1. The only way to check is by running the IMEI at ting.com/byod -- that will tell you if the phone is good to come over, and will ask you for the phone number so we can check that, too.

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