NUU Mobile F4L is the WORST Flip Phone I Have Ever Used—Alternatives??

Ting, I love you, but the trust is broken now. I have been using flip phones since the '90s, and they remain sensible phones for longevity and security purposes. You did me right with that Kyocera Kona last time, but this NUU Mobile F4L—the only flip phone still available in your store—is so bad that I'm going to port my number back to the Kyocera Kona, even though its buttons are sticking and I'm starting to have trouble hearing people on it, and I will wait for the 3G apocalypse to tear it away from me.

The NUU Mobile F4L is like if someone who had never used (or even heard of) a flip phone before tried to design a flip phone and then didn't QA test it afterward. It somehow combines all the worst elements of a smart phone and a flip phone into a single device, while it adds:

  • Completely counter-intuitive button controls: The button on the left opens the menu on the right??
  • Functionality that the keypad can't access: The delete icon is visible, but nothing can get to it, and how is there even a menu that advises me to use the touchscreen when there is no touchscreen??
  • Numerous cumbersome additional button presses needed to get even the basics like texting and calling done.
  • A microphone that no one can hear you on, because the speaker and microphone are so far apart on this needlessly large phone that they don't conform to the human head. At first the ear buds seem like a nice, thoughtful addition—until you realize you HAVE to use them so you can stick the speaker in your mouth to avoid having to yell into it.
  • No parentheses among the special character set, why???
  • And an utterly useless user manual! I've already had to call NUU's technical support one time too many over basic functionality that should have been self-explanatory at least, or made apparent in the user manual at worst, and yet...!!

Honestly, that's not even everything. I am livid that I paid money for this. I'd have been livid even if I'd been given this for free, because it would mean the giver didn't love me.

PLEASE, what are my alternatives in the simple, flip phone category?? They CAN'T be worse than this. Help me to trust you again, Ting!

_______________________

UPDATE: I just got off the phone with Ting Customer Support, and the Kyocera Kona that I just switched over from last week CAN'T BE REACTIVATED! (;_;) NOOOOOOOOOOOooooooooooo~~~~~~ Don't let this be the end, Ting! I don't want to leave you!

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Comments

12 comments
  • Because demand for them is very low, there really aren't very many options in the 4G flip phone world. And as you've just learned, most carriers won't let you reactivate the 3G flip phones on their networks as they plow straight forward into 4G. 

    As strange as it seems, it doesn't get a whole lot better than the NUU F4L for 4G flip phones. The only other real contender in the space, the Alcatel Go Flip 3 is... let's just say it's got some struggles of its own.

    Again, the lack of demand is really what's driving the quality of 4G flip phones. Until there's more demand, the market (which tends to drive innovation and usability of these phones) will continue to urge people into smartphones.

    However, I'm going to follow up with your latest email to see if there's some middle ground here. Keep an eye out for that.

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  • I wish I had read this before I purchased this phone.  I agree with everything the author said.  I needed a flip phone and the Ting reps could not guarantee the other alternatives I offered would be supported next fall.  This more or less forced me to this phone.  Very disappointed Ting. 

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  • Hi Steven,

     The selection of flip phones is almost completely gone with the shutdown of the 3G network which is frustrating. With manufacturers moving towards smartphones the options for those that want a basic phone is getting harder and harder to come by. 

     The only alternative I could suggest is the Nokia 225 4G. It's not a flip phone but a candy bar style phone but it has VoLTE capabilities and offers an alternative to the F4L.  

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  • I now see that NUU has a decent User Manual for the F4L. It has helped me figure out the navigation.

    https://us.nuumobile.com/wp-content/uploads/2020/10/F4L-User-Manual-3.pdf

     

     

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  • Hi all,

    I have to agree with T.T. and other posters here & there on this forum.  I have no need or desire for a smartphone either.  Every time I use--or TRY to use--this stupid NUU flip phone, it's like magic:  I say, "OMG I HATE THIS PHONE!"  I look forward to the day when I have something else.  I plan to take it outside, run it over with my car, and jump up and down on the pieces.  T.T., I tried looking at that User Manual but it was not much help.  I don't want to leave Ting either, but if I get a windfall, I'm buying a Light phone. ---Leslie H.

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  • I have the Kyocera DuraXE 4710. Works great using LTE. Kyocera has a new version of the DuraXE, locked ti ATT. But you might be able to find a used 4710. Pricy but well worth it. An SUV ran oven mine while open. No problems.

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  • I have the NUU only because there was no other option when 3G shut off, unfortunately, that I could find for Ting. I have only used it occasionally, like when the car breaks and I need a tow, a taxi, or when I need to do a text urgently. It is truly a nightmare to use, but eventually I do get my call through or my text sent.  I finally found a user manual online, but it does not explain what all the icons on the screen mean/do. Is there something out there that has that information that someone can point me towards?  I do not want to use the internet on this phone and it, supposedly, is not turned on (courtesy of my daughter, who turned it off for me) but I live in constant anxiety that if I push some button or combination of buttons the darned thing will reconnect back to the internet and I'll get charged another $5 for it although I never use it....  That being said, I am SO tired of having to deal with this quirky phone. In the times I've needed to use it (late at night, pouring rain or sleet, etc.) I've had to spend way too much time fumbling with it and have been close to tears, on occasion.  Can someone recommend another budget-class non-internet, non-smart phone that is very easy to use and that someone with poor eyesight can manage?  Thanks.

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  • Hi, Mary!

    This phone isn't with Ting, but it sounds like Jitterbug might be the closest thing to what you're looking for: https://www.lively.com/phones/jitterbug-flip2/

    They're doing 70% off for the holidays, so the phone is $30 right now, but it will mean switching to Jitterbug.

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  • Not exactly what I'd hoped! Trying to find some way to stay with Ting....  I assume Jitterbug phones are "locked" to Jitterbug?

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  • If you find a Jitterbug that's unlocked and VoLTE capable it should be able to connect, not all of them are locked. Here's a handy thread where you can find some compatible Flip options:

    https://www.reddit.com/r/ting/comments/kbz4d8/anyone_recommend_a_dumbphone/gfz5mav/

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  • Hello, all you fellow flippers out there!  Guess what---there IS a flip phone for us!

    Just bought one from these nice people:  https://sunbeamwireless.com/

    It does NOTHING but accept calls, make calls, and a few other nice things like calculator, alarm, flashlight, and a voice reminder.  NO text, NO camera, NO apps.  Best of all, NO problem with Ting!  Check them out.  They have 3 levels of phone, from the simple one I bought to others that have a few more capabilities.  You are also supporting a small startup.  This is no scam and I get nothing for telling anyone about this.  And when I called Ting to ask if the phone was compatible, they said YES and thanked me for giving them an alternative.

    Leslie H., Lemoyne, PA

    PS:  The user manual is garbage, but Sunbeam support got back to me within a day to answer questions  :)

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  • Oh, they look great. And are about three times the price I'd hoped to pay. :(  Can't afford them, sadly.

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