Ting, I love you, but the trust is broken now. I have been using flip phones since the '90s, and they remain sensible phones for longevity and security purposes. You did me right with that Kyocera Kona last time, but this NUU Mobile F4L—the only flip phone still available in your store—is so bad that I'm going to port my number back to the Kyocera Kona, even though its buttons are sticking and I'm starting to have trouble hearing people on it, and I will wait for the 3G apocalypse to tear it away from me.
The NUU Mobile F4L is like if someone who had never used (or even heard of) a flip phone before tried to design a flip phone and then didn't QA test it afterward. It somehow combines all the worst elements of a smart phone and a flip phone into a single device, while it adds:
- Completely counter-intuitive button controls: The button on the left opens the menu on the right??
- Functionality that the keypad can't access: The delete icon is visible, but nothing can get to it, and how is there even a menu that advises me to use the touchscreen when there is no touchscreen??
- Numerous cumbersome additional button presses needed to get even the basics like texting and calling done.
- A microphone that no one can hear you on, because the speaker and microphone are so far apart on this needlessly large phone that they don't conform to the human head. At first the ear buds seem like a nice, thoughtful addition—until you realize you HAVE to use them so you can stick the speaker in your mouth to avoid having to yell into it.
- No parentheses among the special character set, why???
- And an utterly useless user manual! I've already had to call NUU's technical support one time too many over basic functionality that should have been self-explanatory at least, or made apparent in the user manual at worst, and yet...!!
Honestly, that's not even everything. I am livid that I paid money for this. I'd have been livid even if I'd been given this for free, because it would mean the giver didn't love me.
PLEASE, what are my alternatives in the simple, flip phone category?? They CAN'T be worse than this. Help me to trust you again, Ting!
UPDATE: I just got off the phone with Ting Customer Support, and the Kyocera Kona that I just switched over from last week CAN'T BE REACTIVATED! (;_;) NOOOOOOOOOOOooooooooooo~~~~~~ Don't let this be the end, Ting! I don't want to leave you!