The TLDR/couldn't access - it seems rather unfair that Ting charges for inbound spam on an archaic messaging system I have no interest in using, and charges a rate 7500x that of other data just because that's how it was priced decades ago when SMS was invented. IMO this category should just be ditched unless upstream silliness with TMobile and Sprint is forcing the design. (Ironically probably part of reason so many people I know moved off of SMS)
I didn't want to keep burning help system time, but the irrationality of SMS pricing has bugged me before (thus the CGI thing mentioned in that request). I mean, it is literally piggy-backed data that started out almost entirely free and has only gotten cheaper since as data plans grew. It's entirely there as a line item to charge for "because it's a thing people use", not due to any economics of the network - it should be folded into data. If it ruins the sales page widget look, I'm sure you could come up with a way that makes Ting look even more awesome while doing so - I mean per-byte you could be allowing people thousands of SMS in the Data plan just by having the SMS button selector bump up the Data one a little.
I'd also be perfectly happy to settle for whitelisting (or no charge for inbound spam) though. I could just whitelist everybody in our contact lists and stop complaining. 😉