Hi Bistra, Thanks for reaching out to us here on the forums. For an issue with no service, there could be a few things that are causing the issue and we would need to look at the account to investigate. This will have to be done through our live support which can be reached by phone or online chat. Our customer support representatives are available from 8 am to 11 pm ET on weekends and from 8 am to 1 am ET on weekdays. If you need the contact information or to start an online chat it can be found here.
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