No data
I can't receive any data since replacing sim card. Rebooted phone and settings are correct. Phone is a Moto X4.


1 comment
  • Hi Brian,

     Thanks for reaching out here on the forums. We have a guide that walks through some of the most common troubleshooting steps that can be taken to restore data that I can link you to here. If you attempt these steps and are still having issues connecting to the mobile data then we would need to investigate your number on the backend to see if something is affecting it. This we would have to do through our standard support because we can not talk about account specifics on a public forum. 

     Our customer support is available from 8 am to 11 pm ET today and can be reached by phone or online chat. I can link you to our live support contact information here.

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