How do I look up data usage from prior billing cycles?

Is this feature turned off now? I'm need to see whose phone has the runaway data, but I can't see who it was. Thanks.

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  • Hi Rex, 

     Thanks for reaching out to us here on the forums. We currently do not have the billed usage broken down by phone numbers in the billing history pdf's on the Ting Mobile My Accounts but it is something that is being looked into. 

     If you reach out to our customer support team we can send a CSV file that has the breakdowns of previous bills as an alternative for now. 

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