one of my phones was not in use for several months while I got the battery replaced. New battery installed but no service. Dashboard indicates that the number is enabled for calls and texts.
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one of my phones was not in use for several months while I got the battery replaced. New battery installed but no service. Dashboard indicates that the number is enabled for calls and texts.
Comments
Hi Jason,
Thanks for reaching out to us here on the forums. For something like this there could be a couple of things that are causing the issue so we'll need to troubleshoot with our live customer support by phone or online chat. Our representatives are available from 8 am to 11 pm ET on weekends and from 8 am to 1 am ET on weekdays and would be more than happy to investigate what is causing the issue.
If you need our customer support contact information it can be found here.
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