User Privacy - Forum Name

Hi, I'm new to the forum here. I noticed that my full name is listed as the post's author. Is there any consideration to allow screen names instead of actual customer names? I don't even use my real name on social media and prefer to control what personal information is used online. Thanks!

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  • Hi Kirk,

    I can totally understand as I also often try to avoid putting any of my personal information out there. With this platform you should be able to edit your user name to something a bit more incognito (this will not impact your billing information etc only our support and forums) or add an alias that would be displayed when you post here or email us.

    If you'd like a hand with that feel free to reply and I can go ahead and edit it to remove the last name etc as you'd like.

     

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  • Thanks. Do I edit my name from the Account Details page?

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