Refer A Friend Credit
I referred my friend to Ting and they activated service with Ting over 24 hours ago using my referral code and it never showed up on my account nor theirs and I never got any discount/money/credit posted to my account nor did my friend and I'm wondering why???
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  • Hi Amberina,

     Thanks for reaching out to us. For something like this we would need to look at it on an account level which we wouldn't be able to do here on the forums. The person you referred would need to contact one of our live agents so that we can check their account and make sure that your referral code was used at the time. If it wasn't we can have it added so that it will reflect on both of the accounts. 

     Our customer support can be reached by phone, email, or online chat and are available from 8 am to 11 pm ET. Have them reach out and it can be investigated for them.

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