I made an order last Thursday evening to purchase a iPhone 12 for my daughter, and picked and paid for 3 day delivery. It is Wednesday today and I still haven't received it. It is my daughter's B-day and this is a present for her. The FedEx tracking shows it will be delivered today but we have a reservation this evening in town and we may not receive it before we leave for dining. The problem is that 3-day delivery is misleading because if I ordered last Thursday evening, I should have received by yesterday. Ting purchasing department is not really doing their work. I have given Ting very good ratings in the past even though whenever I travel, I lost my cell phone signals where our Verizon phones always have signals. Now the purchasing is such a bad experience, I will reconsider future Ting ratings and other mobile vendors. Too bad that I didn't purchase an iPhone 12 from other sources where I could get free and faster shipping and better prices!