I made an order last Thursday evening to purchase a iPhone 12 for my daughter, and picked and paid for 3 day delivery. It is Wednesday today and I still haven't received it. It is my daughter's B-day and this is a present for her. The FedEx tracking shows it will be delivered today but we have a reservation this evening in town and we may not receive it before we leave for dining. The problem is that 3-day delivery is misleading because if I ordered last Thursday evening, I should have received by yesterday. Ting purchasing department is not really doing their work. I have given Ting very good ratings in the past even though whenever I travel, I lost my cell phone signals where our Verizon phones always have signals. Now the purchasing is such a bad experience, I will reconsider future Ting ratings and other mobile vendors. Too bad that I didn't purchase an iPhone 12 from other sources where I could get free and faster shipping and better prices!
Purchasing a phone from Ting is a terrible experience
Jun Ren
Comments
Hello Jun! Sorry to hear about the delay regarding the shipping of your device. We certainly understand how this would be inconvenient, especially when ordering for a birthday present. I would recommend reaching out to our live support representatives and we can look into adding a credit for the cost of the shipping.
your phone will come network locked, do not order from them
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