I cannot make calls outside my area code from my home network using Ting. Why?

When trying to use Ting as my home network phone service provider, I cannot make calls outside my local area code.  I tried with and without dialing (1) first, then, just the area code and the number, but, nothing seems to work.  Does anyone know what the problem could be?  I have a ZTE modem with a Ting sim card that has worked previously.  Local calls are sometimes dropped for no apparent reason, also.  Any suggestions?

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  • Hi Winford, thanks for reaching out!

    It may be a compatibility or provisioning issue. Please reach out to our live support to find out what the issue is.

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